Howard
Miller Clock's Warranty
This product has been manufactured using
only the very finest materials and has been thoroughly
tested prior to leaving our manufacturing facility.
Howard
Miller warrants to the original consumer/purchaser
or recipient that this product will be free from defects
in material and workmanship under normal use and service
for a period of two years from date of purchase. Howard
Miller's obligation under this warranty shall be limited
to repairing the product with new or renewed components
or, at its option, replacing it with a new or renewed
product. This warranty does not include damage to
product or components resulting from abuse, accident,
alteration, climatic/ environmental conditions, damage
beyond normal use, freight damage, mishandling, misuse,
or unauthorized repair.
HOWARD MILLER DISCLAIMS ANY LIABILITY FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES ARISING OUT OF BREACH OF
THIS WARRANTY OR ANY IMPLED WARRANTY. IMPLIED WARRANTIES
ON THIS PRODUCT SHALL BE IN EFFECT FOR THE DURATION
OF THE EXPRESS WARRANTY SET FORTH ABOVE AND THEREAFTER,
THERE SHALL BE NO WARRANTIES, EXPRESS OR IMPLIED,
(INCLUDING MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE), ON THIS PRODUCT.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or the limitation
on how long an implied warranty lasts so the above
limitations or exclusions may not apply to you. This
warranty gives you specific legal rights and you may
also have other rights which vary from state to state.
Napoleon
Presidential Limited Lifetime Warranty
The President's Limited Lifetime Warranty protects
your fireplace for the lifetime of the original purchaser.
Specific parts covered by the Lifetime Warranty include:
the combustion chamber heat exchanger, stainless steel
burner, logs, ceramic glass against thermal breakage,
gold plated parts against tarnishing, porcelain enameled
surfaces and aluminum extrusion trim. Wearable components
such as blowers, gas valves, etc. will be warranted
for the first year. During the first year, the warranty
does provide a labor allowance for Napoleon authorized
Buck Corporation
Vent-Free Gas Log Heater Limited Warranty
New Buck warrants this product to be
free from defects in materials and components for
two (2) years from the date of first purchase, provided
that the product has been properly installed, operated
and maintained in accordance with all applicable instructions.
to make a claim under this warranty the Bill of Sale
or cancled check must be presented.
This warranty is extended only to the
original retail purchaser and covers the cost of parts
required to restore the heater to proper condition.
Warranty parts MUST be obtained through an authorized
Buck Stove dealer and/or New Buck, who will providce
original factory replacement parts. Failure to use
original factory replacement parts voids this warranty.
The heater MUST be installed by a qualified installer
in accordance with all local codes and instructions
furnished with the unit.
Warranty does not apply to parts that
are not in original condition, normal wear and tear,
or parts that fail or become damaged as a result of
misuse, accidents, lack of proper maintenance or defects
caused by improper installation.
WARRANTY DOES NOT COVER
removal and re-installation costs
Labor costs for replacements or repairs
Transportation
Cost of service call to diagnose trouble
Painted surfaces
Damage or defect caused by improper installation,
accident, misuse, abuse or alteration
TO THE FULL EXTENT ALLOWED BY THE LAW
OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT,
THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED
WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL
WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABLILITY
AND FITNESS FOR A PARTICULAR PURPOSE TO ONE (1) YEAR
FROM THE DATE OF FIRST PURCHASE. NEW BUCK LIABILITY
IS HEREBY LIMITED TO THE DATE OF PURCHASE. NEW BUCK
LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE
OF THE PRODUCT AND NEW BUCK SHALL NOT BE LIABLE FOR
ANY OTHER DAMAGES WHATSOEVER INCLUDING INCIDENTAL
OR CONSEQUESNTIAL.
Some states do not allow a limitation
on how long an implied warranty lasts or an exclusion
or limitation of incidental or consequential damages,
so the above limitation on implied warranties or exclusion
on damages, so the above limitation on implied warranties,
or exclusion on damages may not apply to you.
This warranty gives you specific legal
rights. Other rights may vary from state to state.
Monessen
Gas Products Warranty Parts Matrix
| |
2 Years |
5 Years |
Lifetime |
| Main Fireplace Body |
X |
X |
X |
| Combustion Chamber |
X |
X |
X |
| Grate |
X |
X |
X |
| Stainless Steel Burner |
X |
X |
X |
| Vented Fiber Ceramic & Refractory Logs |
X |
X |
X |
| Vent-Free Fiber Ceramic Logs |
X |
X |
|
| Firebrick |
X |
X |
|
| Aluminized Burners |
X |
X |
|
| Blower/Fan System |
X |
|
|
| Gas Assembly (Gasketing) |
X |
|
|
| Accessories |
X |
|
|
| Pilot |
X |
|
|
| Valves |
X |
|
|
| Regulators |
X |
|
|
| Electrical Components |
X |
|
|
| Aluminum Tubes |
X |
|
|
| Wood Surrounds and Hearths |
X |
|
|
MHP
Gas Grills Warranty
MHP grills are made in the U.S.A. and
backed by a limited LIFETIME warranty on the entire
grill housing, mountings, burner, stainless steel
cooking grids/warming racks and Sear Magic aluminum
cooking grids/warming racks. All other components
are covered by a 1-year warranty.
Return
Policy: (Website
Purchases Only)
At
Father Times we want you to be absolutely happy with
our products. Everything we sell is fully guaranteed
and we will gladly exchange any item or grant a refund
should you choose to make a return. All you need to
do is ship the product back to Father Times within
15 days of the invoice date. Only the credit card
used in purchasing the product may be credited for
a return. Returned products must be received, postage
paid, in good condition, in the original packing and
with all warranty cards, manuals and accessories still
in tact. All returns are billed a 20% restocking fee.
Shipping
Information:
To ensure safe handling,
Fathertime’s ships most of our products through
UPS ground service, Parcel Post or other ground shipping
companies. Freight charges are determined by the companies
based on the weight and size of the shipment.
Orders under $50.00
Orders under $50.00 are charged an $8.00 handling
fee. Most products will ship within 3 business days
and will arrive in approximately 7-10 days after being
shipped. Expedited shipping on smaller items is available
for an additional cost. Call us toll free at 877-409-8425
to arrange expedited shipping.
Howard Miller Floor Clocks and Other Large
Items
Floor Clocks, Curios and other exceptionally large
items will be shipped through a freight service. Currently,
we have two methods to deliver these items. The first
is a curb-side delivery, which will take 10-15 days.
With this service the item will be delivered by the
freight company and set outside of your home. If you
prefer this service, please inform the Fathertime’s
representative you speak to when placing your order.
The second is only offered for Howard Miller items.
Howard Miller items will be delivered by Home Direct
Freight Company. They will bring the curio inside
your home to the room you specify. Unpacking and set
up is not included with Howard Miller items.
Pulaski Furniture and Curios
Pulaski furniture and curios are delivered by Sun
Deliveries. Your item will be brought in your house
and carried up one flight of stairs. With this service
your item will be delivered within three to four weeks.
Curb-side delivery is available for items from Pulaski
as well (to read more about curb-side delivery read
the section under Howard Miller Floor Clocks and Other
Large Items). Inform your Fathertime’s representative
that you would prefer this option.
Shipping items over $50.00 are free to our
customers. No expedited shipping is available on larger
items.
Free Shipping Does not apply to AK/HI, U.S.
Territories, APO/FPO addresses or International orders
How Appointments for Home Direct and Sun
Delivery work
The freight company that will be shipping your item
is responsible for calling you to schedule a time
for delivery. Two days will be offered. The first
day is probably when the item will be delivered. The
second day is a delay day incase a delay occurs the
first day they will deliver it on the second day.
Fathertime’s will act on your behalf if you
are experiencing problems with the freight company.
Please do not assume that we know what the freight
companies schedules are or when they will be calling
you on demand. We can find out this information if
you request us to do so for you. These are separate
companies from Fathertime’s. Please keep in
mind that these freight companies are delivering to
approximately 40 different customers and trying to
accommodate everyone’s schedule is not always
possible.
Any further questions regarding Fathertime’s
shipping policies can be directed through email at
fathertimes@fathertimes.biz or toll free at 877-409-8425.